FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Customization - Digital Templates

What is Canva?

Canva is a graphic design platform that allows users to create social media graphics, presentations, posters, documents, and other visual content. It offers a simple drag-and-drop interface with a vast library of templates, images, icons, and fonts.

What do I Sign up for Canva?

To sign up for Canva, visit www.canva.com and click on the "Sign up" button. You can create an account using your email address, Google account, or Facebook account.

Is Canva Free to Use?

Canva offers a free version with access to a wide range of features and templates. There is also a paid subscription called Canva Pro, which provides additional features, premium templates, and assets.

What are the differences between Canva Free and Canva Pro?

Canva Free includes basic features, templates, and design elements. Canva Pro offers advanced features such as unlimited folders, premium templates, 100GB of storage, brand kits, and the ability to resize designs. Pro users also get access to premium photos, illustrations, and icons.

Can I use Canva on my mobile device?

Yes, Canva has mobile apps available for both iOS and Android devices. You can download them from the App Store or Google Play Store and create or edit designs on the go.

How do I start a new design in Canva?

To start a new design in Canva, log in to your account, click on the "Create a design" button, and choose from the list of design types or enter custom dimensions. You can then use the templates, images, and design elements available to create your project.

Are there any limitations on customization?

Canva provides extensive customization options, but the extent to which you can customize a template may vary depending on the specific design. We aim to provide as much creative freedom as possible while maintaining the integrity of the template's overall design.

How do I share my Canva designs with others?

You can share your Canva designs by clicking the "Share" button in the top right corner of the editor. You can share a link to view or edit the design, or directly share it via email. Additionally, you can download your design in various formats or post it directly to social media.

Do you offer customer support for any questions or issues during the customization process?

Yes, we're here to help. If you have any questions or encounter any issues while customizing your template, please don't hesitate to reach out to our customer support team. We're committed to providing assistance and ensuring your experience is smooth and enjoyable.

Can I collaborate with others on a Canva design?

Yes, Canva supports collaboration. You can invite others to edit your design by clicking the "Share" button and entering their email addresses. Team members can work on the design simultaneously and leave comments for feedback.

Is there a time limit on the digital templates?

No, there is no time limit on the use of our digital templates. Once you've purchased a template, it's yours for life. There are no restrictions or expiration dates, so you can access and use them at your convenience.

How do I download my Canva designs?

To download your design, click the "Download" button in the top right corner of the editor. Select the file type you need (e.g., PNG, JPG, PDF), adjust any necessary settings, and click "Download" to save the file to your computer.

Are there any tutorials available to learn how to use Canva?

Yes, Canva offers a variety of tutorials and courses through Canva Design School. You can access video tutorials, articles, and step-by-step guides to help you learn how to make the most of Canva’s features.

Which file format should I save my customized templates in?

The choice of file format depends on your intended use. If you plan to print the templates, PDF is the best option for high-quality results. If you're creating electronic invitations for mobile use, PNG or JPG formats are ideal for ensuring compatibility and smooth viewing on mobile devices.

We hope these FAQs provide you with a clear understanding of our pre-designed special event templates and how you can easily personalize them. If you have any additional questions, feel free to contact us, and we'll be happy to assist you.